“Lestari Group” refers to all companies, subsidiaries and related, affiliated and associated companies operating under the Group umbrella that includes but not limited to PT Merek Indah Lestari, PT Indah Alam Lestari, Erni Tours & Travel and Mesen Tours.
Lestari Group values customers’ right to privacy, and endeavors to respect information that any individual may share with us.
While no data transmission over the Internet can be guaranteed to be 100% secure, all reasonable precautions are taken to protect collected data against unauthorized access and disclosure, including the use of various hardware and software technologies to protect data transmitted to Lestari Group via its various websites.
The types of “Personal Data” collected include data, whether true or not, about an individual who can be identified: (a) from that data; or (b) from that data and other information to which this Entity (in this case PT Merek Indah Lestari and its parent Lestari group as well as subsidiaries and all the third parties of relevance) has or is likely to have access. Personal data includes, among other things, your: name; street or mailing address; telephone number(s); email addresses; date of birth; gender; nationality; passport number, date and place of issue; national identity card number; driver’s licence number and expiration; voice, photographs, images, and activity taken at the resort; room reservation information; dates of stay; travel history; guest and room preferences; purchases of products and services; payment information; credit card numbers; marketing preferences; preferred communication methods; reviews and opinions about this Entity (if they are identified or associated with you); frequent flyer or travel partner program affiliation and member numbers; hotel, airline and rental car packages booked; groups with which you are associated for reservations and group discounts; location (for location-based mobile applications); participation in a membership or loyalty program; answers you provide to security questions (such as your mother’s maiden name, the name of your pet, etc.); information used to provide products or services; information needed to administer rewards or loyalty programs, including transaction and correspondence details; and any other types of information that you choose to provide to us or that we may collect about you through your transactions with Lestari Group websites.
Besides personal data, we may collect certain information about you that is not generally considered personal data. Examples of non-personal data includes the type of Internet browser you are using, your IP address, the pages you visited on our websites, how you arrived at our websites (i.e., through a search engine or a referring website), etc. Your data may be collected when you knowingly and voluntarily provide in connection with certain activities at or transactions with Lestari Group or our website, such as participation in certain meetings and events, participation in social media offerings (such as signing up through our Facebook pages), use of our mobile applications, reservations for or use of on-site services (such as activity and facility bookings), applications for employment, claims, etc.
When you visit our website or sign-up for our newsletters, you agree to allow us to place “cookies” or similar technologies on your device. Such technologies allow us to collect your data that can later be read by us to facilitate your access to our website, gather statistical data, and personalize your online experience.
You can disable “cookies” from your browser. Doing so may restrict your access to some services and interacttive features offered on our websites.
Use of Information
The collected information may then be used for various purposes, including but not limited to provision products & services, responding to queries, membership administration, for identification & verification purposes, administration of online as well as off-line research and marketing activities. We may also use the collected information to improve user experience and to identify areas of improvement on our websites, for our products and services.
Lestari Group’s websites and mobile applications contain links to 3rd parties’ websites, such as research firms and business partners and social media sites (Facebook, Twitter etc) where its accounts may also be maintained. As these sites are operated by 3rd parties, Lestari Group is not able to guarantee the security of such sites, and will not be responsible for any collection, use and/or disclosure of data collected by such 3rd parties. Please refer to the privacy policies of such 3rd parties prior to accessing their websites through our website links or via our accounts with 3rd parties.
If you do not want your personal data to be shared among affiliates or partners of Lestari Group, you may opt-out of such information sharing by emailing us at firstname.lastname@example.org.
If you do not wish to receive any further information from Lestari Group’s offers, promotions or special events via email, you may unsubscribe by clicking the unsubscribe link included in our email correspondence.